#1693 TaskCfg(cache_folder='C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86/tmp2988/153b389c0d', target_dir='C:/Users/ssuel/Desk

37.132* Posted at: 7 days ago 👁27

Pre-process Error:Operation failed, please try again later:('Unknown error (empty stderr)',):
Traceback (most recent call last):
File "videotrans\util\help_ffmpeg.py", line 456, in _run_ffprobe_internal
File "subprocess.py", line 524, in run
subprocess.CalledProcessError: Command '['ffprobe', '-v', 'quiet', '-print_format', 'json', '-show_format', '-show_streams', 'C:/Users/ssuel/Desktop/Master of Coins/QUEST/Market Outlook 27112025.mp4']' returned non-zero exit status 1.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\task\job.py", line 67, in run
File "videotrans\task\trans_create.py", line 196, in prepare
File "videotrans\util\help_ffmpeg.py", line 513, in get_video_info
File "videotrans\util\help_ffmpeg.py", line 486, in runffprobe
File "videotrans\util\help_ffmpeg.py", line 473, in _run_ffprobe_internal
videotrans.util.help_ffmpeg._FFprobeInternalError: Unknown error (empty stderr)

TaskCfg(cache_folder='C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86/tmp2988/153b389c0d', target_dir='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025', remove_noise=False, is_separate=False, detect_language='en', subtitle_language=None, source_language='English', target_language='Spanish', source_language_code='en', target_language_code='es', source_sub='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025/en.srt', target_sub='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025/es.srt', source_wav='C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86/tmp2988/153b389c0d/en.wav', source_wav_output='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025/en.m4a', target_wav='C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86/tmp2988/153b389c0d/target.wav', target_wav_output='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025/es.m4a', subtitles='', novoice_mp4='C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86/tmp2988/153b389c0d/novoice.mp4', noextname='Market Outlook 27112025', shibie_audio=None, targetdir_mp4='C:/Users/ssuel/Desktop/Master of Coins/QUEST/_video_out/Market Outlook 27112025/Market Outlook 27112025.mp4', instrument=None, vocal=None, back_audio='', background_music=None, app_mode='biaozhun', subtitle_type=0, volume='+0%', pitch='+0Hz', voice_rate='+0%', voice_role='Tristan Multilingual(Male/ES)', copysrt_rawvideo=False, clear_cache=False, translate_type=0, tts_type=0, recogn_type=0, model_name='large-v3-turbo', split_type=0, voice_autorate=True, video_autorate=True, cuda=True, name='C:/Users/ssuel/Desktop/Master of Coins/QUEST/Market Outlook 27112025.mp4', basename='Market Outlook 27112025.mp4', ext='mp4', dirname='C:/Users/ssuel/Desktop/Master of Coins/QUEST', shound_del_name=None, uuid='153b389c0d', remove_silent_mid=False, align_sub_audio=True, enable_diariz=False, nums_diariz=0, auto_fix=True)


=
system:Windows-10-10.0.19045-SP0
version:v3.86
frozen:True
language:en
root_dir:C:/Users/ssuel/Desktop/win-pyvideotrans-v3.86

1 Replies

The error occurs because ffprobe cannot process your video file, likely due to the file path containing spaces or special characters. This is a common issue with pyVideoTrans.

Immediate Solution:

  1. Rename your video file to remove all spaces and special characters (e.g., change "Market Outlook 27112025.mp4" to "Market_Outlook_27112025.mp4" or "MarketOutlook27112025.mp4")
  2. Move the file to a simpler directory path without spaces (e.g., "D:/temp/video.mp4")
  3. Try processing the file again

Additional Checks:

  • Ensure your video file is not corrupted and plays normally in media players
  • Verify that ffmpeg is properly installed (included in the pre-packaged version)
  • The software installation path should not contain Chinese characters or spaces

If the problem persists after these steps, please try processing a different video file to isolate whether the issue is specific to this particular file.

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