The repeated error indicates the downloaded package itself might be corrupted or your antivirus software is interfering with the extraction/execution of the _internal folder files.
Solution Steps:
- Disable Antivirus Temporarily: Before downloading and extracting, temporarily disable your antivirus or Windows Defender real-time protection. Some security software may block or quarantine files within the
_internal folder, causing the import error. - Download with a Different Browser/Download Manager: Use a different web browser (e.g., Chrome, Firefox, Edge) or a download manager to re-download the full
.7z package. Ensure the download completes fully without interruption. - Verify Extraction Tool: Use a reliable tool like 7-Zip (from 7-zip.org) to extract the archive. Right-click the downloaded
.7z file, select "7-Zip" -> "Extract to...", and choose a simple path like D:\pyVideoTrans. Clean Installation:
- Delete your entire old
D:\pyvideotrans folder. - Extract the newly downloaded package to
D:\pyVideoTrans (note the capital 'V' and 'T' to avoid any potential path issues from previous extractions). - Do not run the software from inside the compressed file viewer. Navigate to the extracted
D:\pyVideoTrans folder and double-click sp.exe.
Alternative: Source Deployment: If the above steps fail, consider deploying from source code using uv, which will create a clean environment. This bypasses the pre-packaged _internal folder entirely.
If the problem persists after these steps, please provide the log file from the new installation attempt. The log is located at D:\pyVideoTrans\logs\[current-date].log. Copy the last 30 lines of the most recent log file.
Please refer to the relevant documentation: