#4195 videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 00000259dd99d700] moov atom not found D:/s

240e:39e* Posted at: 1 day ago 👁23

Traceback (most recent call last):
File "videotrans\util\help_ffmpeg.py", line 265, in _run_ffprobe_internal
File "subprocess.py", line 526, in run
subprocess.CalledProcessError: Command '['ffprobe', '-v', 'error', '-show_entries', 'format=duration', '-of', 'default=noprint_wrappers=1:nokey=1', 'D:/sp/tmp/10892/ce5da39684/novoice.mp4']' returned non-zero exit status 1.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\task\_only_one.py", line 113, in run
File "videotrans\task\trans_create.py", line 759, in align
File "videotrans\util\help_ffmpeg.py", line 428, in get_video_duration
File "videotrans\util\help_ffmpeg.py", line 417, in _get_ms_from_media
File "videotrans\util\help_ffmpeg.py", line 290, in runffprobe
File "videotrans\util\help_ffmpeg.py", line 282, in _run_ffprobe_internal
videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 00000259dd99d700] moov atom not found D:/sp/tmp/10892/ce5da39684/novoice.mp4: Invalid data found when processing input


=
system:Windows-10-10.0.26100-SP0
version:v3.99
frozen:True
language:zh
root_dir:D:/sp

1 Replies

错误核心原因是处理过程中生成的临时视频文件 novoice.mp4 不完整或已损坏(moov atom not found),导致 ffprobe 无法读取其时长信息。

解决方案:

  1. 清理缓存并重试:关闭软件,手动删除软件根目录下的 tmp 文件夹(路径为 D:/sp/tmp),然后重新启动软件并处理视频。
  2. 检查文件路径:确保待处理的视频文件路径和名称简短且不含中文或特殊符号(如 ?* 或表情符)。建议将视频移动到浅层目录(如 D:\videos)并重命名为简短英文名。
  3. 检查输出设置:如果启用了“视频慢速”功能,处理长视频时可能产生大量临时文件,容易出错或占满磁盘。可尝试不勾选“视频慢速”。
  4. 检查磁盘空间:确保 D: 盘有足够的剩余空间。
  5. 重新处理:在软件主界面左上角勾选 清理已生成 复选框,然后再次运行翻译任务。

如果问题依旧,请提供 logs 文件夹中最新日志文件的底部约30行内容。

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