#4197 videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 000001fc4f2eff00] moov atom not found D:/s

240e:39e* Posted at: 1 day ago 👁21

Traceback (most recent call last):
File "videotrans\util\help_ffmpeg.py", line 265, in _run_ffprobe_internal
File "subprocess.py", line 526, in run
subprocess.CalledProcessError: Command '['ffprobe', '-v', 'error', '-show_entries', 'format=duration', '-of', 'default=noprint_wrappers=1:nokey=1', 'D:/sp/tmp/4952/63fee21c76/novoice.mp4']' returned non-zero exit status 1.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\task\_only_one.py", line 113, in run
File "videotrans\task\trans_create.py", line 759, in align
File "videotrans\util\help_ffmpeg.py", line 428, in get_video_duration
File "videotrans\util\help_ffmpeg.py", line 417, in _get_ms_from_media
File "videotrans\util\help_ffmpeg.py", line 290, in runffprobe
File "videotrans\util\help_ffmpeg.py", line 282, in _run_ffprobe_internal
videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 000001fc4f2eff00] moov atom not found D:/sp/tmp/4952/63fee21c76/novoice.mp4: Invalid data found when processing input


=
system:Windows-10-10.0.26100-SP0
version:v3.99
frozen:True
language:zh
root_dir:D:/sp

1 Replies

这是由于视频处理过程中生成的临时视频文件损坏(moov atom not found)导致的。

解决方案

  1. 清理临时文件:关闭软件,手动删除软件根目录下的 tmp 文件夹内的所有内容。
  2. 检查文件路径:确保待处理的视频文件路径简短且不含中文或特殊符号(如 D:\video\test.mp4)。避免从过深的目录或名称过长的文件(如从YouTube下载的带长标题和表情符号的视频)开始处理。
  3. 重新处理:将视频文件移动到浅层目录并重命名为简短英文名后,重新启动软件并尝试处理。
  4. 检查磁盘空间:确保处理视频所在的磁盘有足够的剩余空间。

如果问题依旧,请提供 logs 文件夹中最新日志文件的底部约30行报错信息。

请查阅相关文档:

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