#4200 videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 00000298d48bd2c0] moov atom not found D:/s

240e:39e* Posted at: 18 hours ago 👁22

Traceback (most recent call last):
File "videotrans\util\help_ffmpeg.py", line 265, in _run_ffprobe_internal
File "subprocess.py", line 526, in run
subprocess.CalledProcessError: Command '['ffprobe', '-v', 'error', '-show_entries', 'format=duration', '-of', 'default=noprint_wrappers=1:nokey=1', 'D:/sp/tmp/10904/c2cef69507/novoice.mp4']' returned non-zero exit status 1.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\task\_only_one.py", line 113, in run
File "videotrans\task\trans_create.py", line 759, in align
File "videotrans\util\help_ffmpeg.py", line 428, in get_video_duration
File "videotrans\util\help_ffmpeg.py", line 417, in _get_ms_from_media
File "videotrans\util\help_ffmpeg.py", line 290, in runffprobe
File "videotrans\util\help_ffmpeg.py", line 282, in _run_ffprobe_internal
videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 00000298d48bd2c0] moov atom not found D:/sp/tmp/10904/c2cef69507/novoice.mp4: Invalid data found when processing input


=
system:Windows-10-10.0.26100-SP0
version:v3.99
frozen:True
language:zh
root_dir:D:/sp

1 Replies

该错误是由于在处理过程中生成的中间视频文件 novoice.mp4 不完整或损坏,导致 ffprobe 无法读取其时长信息。具体错误信息显示“moov atom not found”,这通常意味着视频文件在写入过程中被中断或未正确完成。

解决方案:

  1. 清理缓存并重试:在主界面左上角勾选 清理已生成 复选框,然后重新处理视频。这将强制软件重新生成所有中间文件。
  2. 检查文件路径:确保你的视频文件路径和软件安装路径(D:/sp只包含英文和数字,没有中文、空格或特殊符号。路径过长也可能导致问题。
  3. 检查磁盘空间:确保 D: 盘有足够的剩余空间,避免因空间不足导致文件写入失败。
  4. 关闭“视频慢速”功能:如果启用了“视频慢速”,它会生成大量临时文件并增加处理复杂度,更容易出错。尝试取消勾选此选项。
  5. 手动清理临时文件夹:关闭软件后,手动删除软件根目录(D:/sp)下的 tmp 文件夹内的所有内容,然后重启软件再试。

如果问题依旧,请提供 logs 文件夹中最新日志文件的底部约30行内容以便进一步分析。

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