#4207 videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 0000026bd993aa00] moov atom not found E:/T

118.113* Posted at: 15 hours ago 👁20

Traceback (most recent call last):
File "videotrans\util\help_ffmpeg.py", line 265, in _run_ffprobe_internal
File "subprocess.py", line 526, in run
subprocess.CalledProcessError: Command '['ffprobe', '-v', 'error', '-show_entries', 'format=duration', '-of', 'default=noprint_wrappers=1:nokey=1', 'E:/Tools/win-videotrans-v3.82_20251019_125144/win-pyvideotrans-v3.99-420/tmp/16660/ef551c9d42/novoice.mp4']' returned non-zero exit status 1.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\task\_only_one.py", line 113, in run
File "videotrans\task\trans_create.py", line 759, in align
File "videotrans\util\help_ffmpeg.py", line 428, in get_video_duration
File "videotrans\util\help_ffmpeg.py", line 417, in _get_ms_from_media
File "videotrans\util\help_ffmpeg.py", line 290, in runffprobe
File "videotrans\util\help_ffmpeg.py", line 282, in _run_ffprobe_internal
videotrans.util.help_ffmpeg._FFprobeInternalError: [mov,mp4,m4a,3gp,3g2,mj2 @ 0000026bd993aa00] moov atom not found E:/Tools/win-videotrans-v3.82_20251019_125144/win-pyvideotrans-v3.99-420/tmp/16660/ef551c9d42/novoice.mp4: Invalid data found when processing input


=
system:Windows-10-10.0.26200-SP0
version:v3.99
frozen:True
language:zh
root_dir:E:/Tools/win-videotrans-v3.82_20251019_125144/win-pyvideotrans-v3.99-420

1 Replies

该错误是由于在处理过程中生成的临时视频文件 novoice.mp4 不完整或损坏,导致 ffprobe 无法读取其时长信息。这通常与文件路径过长或包含特殊字符、硬盘空间不足或软件在生成文件时被中断有关。

解决方案:

  1. 检查并简化文件路径:确保你的视频源文件路径和软件安装路径只包含英文和数字,没有中文、空格或特殊符号。建议将软件移动到如 D:\pyVideoTrans 这样的浅层目录。
  2. 清理临时文件:关闭软件,手动删除软件根目录下的 tmp 文件夹内的所有内容。
  3. 重新处理:重新启动软件,在处理前勾选主界面左上角的 清理已生成 复选框,然后再次尝试翻译。
  4. 检查硬盘空间:确保软件所在磁盘有足够的剩余空间。

如果问题依旧,请提供 logs 文件夹中最新日志文件的底部约30行内容以便进一步分析。

请查阅相关文档:

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