#6735 {"code":"AccessDenied.Unpurchased","message":"Access to model denied. Please make sure you are eligible for using the mo

34.126.**1 Posted at: 2 hours ago

{"code":"AccessDenied.Unpurchased","message":"Access to model denied. Please make sure you are eligible for using the model.","request_id":"585e6b86-a624-9c59-b40c-539ca9e1f6b3"}:
{'text': '你好啊,我亲爱的朋友,希望你的每一天都是美好愉快的!', 'rate': '+0%', 'role': '苏瑶(Serena)', 'filename': 'C:\Users\ZhuanZ\AppData\Local\Temp/pyvideotrans/18-1787080711.416782.wav', 'tts_type': 18, 'language': 'zh-cn', 'volume': '+0%', 'pitch': '+0Hz'}
Traceback (most recent call last):
File "videotrans\util\ListenVoice.py", line 21, in run
File "videotrans\tts\__init__.py", line 233, in run
File "videotrans\tts\_base.py", line 130, in run
videotrans.configure.excepts.DubbingSrtError: {"code":"AccessDenied.Unpurchased","message":"Access to model denied. Please make sure you are eligible for using the model.","request_id":"585e6b86-a624-9c59-b40c-539ca9e1f6b3"}


=
system:Windows-10-10.0.22621-SP0
version:v4.10
frozen:True
language:zh
root_dir:D:/1pyvedio/win-pyvideotrans-v4.10

1 Replies

#1 DeepSeek reply at 2 hours ago

该错误表示你使用的在线付费云配音渠道返回了“模型访问未开通/未购买”的权限拒绝,并非软件本身故障。你当前选择的配音角色为 苏瑶(Serena),属于豆包语音合成2.0(火山引擎)这个云 TTS 渠道,云平台在你账号下没有为该模型开通访问权限。

处理步骤:

  1. 登录火山方舟控制台(https://console.volcengine.com/ark)。
  2. 进入「开通管理」或「模型广场」,找到你正在使用的豆包语音合成模型(如 doubao-tts-2.x),点击「开通」/「购买」并同意服务协议,确保状态变为“已开通/已购买”。
  3. 确认你填写的 API Key 是在同一火山引擎账号下创建的,并且没有过期;部分模型还需要在控制台对 API Key 进行模型授权/绑定。
  4. 确认账号余额充足(按量付费),或已购买对应资源包。
  5. 回到软件 菜单 → 翻译设置/TTS设置 中核对豆包渠道的 API Key 与模型名称,必须与已开通的模型完全一致。
  6. 如果暂时不想购买,可改回免费配音渠道,如 Edge-TTS 或内置 Qwen3-TTS
该错误与视频翻译流程本身无关,属于账号对云模型的权限问题;解决权限后即可继续使用。

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