#7749 Secure connection failed, check system time or network settingsTraceback (most recent call last):

2602**84e Posted at: 1 hour ago

Secure connection failed, check system time or network settings
Traceback (most recent call last):
File "urllib3\connectionpool.py", line 464, in _make_request
File "urllib3\connectionpool.py", line 1093, in _validate_conn
File "urllib3\connection.py", line 790, in connect
File "urllib3\connection.py", line 969, in _ssl_wrap_socket_and_match_hostname
File "urllib3\util\ssl_.py", line 480, in ssl_wrap_socket
File "urllib3\util\ssl_.py", line 524, in _ssl_wrap_socket_impl
File "ssl.py", line 513, in wrap_socket
File "ssl.py", line 1104, in _create
File "ssl.py", line 1375, in do_handshake
ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:1017)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "urllib3\connectionpool.py", line 787, in urlopen
File "urllib3\connectionpool.py", line 488, in _make_request
urllib3.exceptions.SSLError: EOF occurred in violation of protocol (_ssl.c:1
......
uests\adapters.py", line 644, in send
File "urllib3\connectionpool.py", line 841, in urlopen
File "urllib3\util\retry.py", line 519, in increment
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='open.bigmodel.cn', port=443): Max retries exceeded with url: /api/paas/v4/audio/transcriptions (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1017)')))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "videotrans\task\only_one.py", line 70, in run
File "videotrans\task\_stage_recogn.py", line 63, in recogn
File "videotrans\recognition\__init__.py", line 121, in run
File "videotrans\recognition\_base.py", line 99, in run
File "videotrans\recognition\_glmasr.py", line 39, in _exec
File "requests\api.py", line 115, in post
File "requests\api.py", line 59, in request
File "requests\sessions.py", line 589, in request
File "requests\sessions.py", line 703, in send
File "requests\adapters.py", line 675, in send
requests.exceptions.SSLError: HTTPSConnectionPool(host='open.bigmodel.cn', port=443): Max retries exceeded with url: /api/paas/v4/audio/transcriptions (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1017)')))

cfg=[TaskCfgVTT]当前工作模式: 翻译视频 单视频模式
原始输入文件名: D:/视频下载器/下载的视频/How to Master Conversations With Women (Even If You're Shy).mp4,
输出结果保存到文件夹: D:/视频下载器/下载的视频/_video_out/How to Master Conversations With Women (Even If You're Shy)-mp4,
临时文件夹: D:/win-pyvideotrans-v4.14/tmp/25836/01192125eb
已选 清理已存在
未启用CUDA加速
未选 降噪
语音识别:智谱AI GLM-ASR, , 发音语言: 英语, 断句方式:默认断句
翻译渠道:Google(免费),原始语言:英语,目标语言:简体中文, 已选 发送完整字幕
配音渠道:Edge-TTS(免费), 角色:Yunyang(Male/CN), 配音语言:简体中文, 未选 二次语音识别
音量:+0%, 语速:+0%, 未选 音频加速, 未选 视频慢速
未选 移除字幕间空隙, 已选 强制对齐字幕和声音
字幕: 嵌入硬字幕
已选 仅输出mp4
video_duration_ms=563916


=
system:Windows-10-10.0.26200-SP0
version:v4.14
frozen:True
language:zh_CN
root_dir:D:/win-pyvideotrans-v4.14

1 Replies

#1 DeepSeek reply at 1 hour ago

这是 SSL 握手被中断导致的连接失败,底层原因是你的网络无法与 open.bigmodel.cn(智谱AI)建立安全的 HTTPS 连接,并非软件本身的 BUG。

常见原因及按优先级排查:

  1. 代理/VPN 干扰(最常见)

    • 智谱AI 是国内服务,不需要走代理,但如果你主界面填写了代理地址,且代理出口在境外或不稳定,会导致 SSL 握手被中断。

    • 操作:清空主界面 对齐控制 行右侧的网络代理文本框,保存后重试。

  2. 系统时间不准确

    • 系统时间与真实时间偏差过大,会导致 SSL 证书校验失败(报错第一行已明确提示 "check system time")。

    • 操作:右键任务栏时间 → 调整日期/时间 → 开启"自动设置时间"并点击"立即同步"。

  3. 网络环境/防火墙阻断

    • 你当前路径 D:/视频下载器/下载的视频/ 含中文,虽非本次 SSL 报错直接原因,但也建议改为纯英文路径。

    • 操作:切换网络(如手机热点)测试;关闭可能拦截 HTTPS 的杀软/防火墙(如火绒、360 的 SSL 扫描功能)。

  4. 换用其他识别渠道验证网络

    • 若以上均无效,说明本机到 open.bigmodel.cn 的 TLS 链路确实不通,可先改用 faster-whisper(内置) 或 openai-whisper(内置) 完成本次任务,避免智谱API连接问题。

如排查后仍报同样错误,请确认:是否使用了公司/校园网(可能拦截外网 API)、是否曾修改过系统 hosts 文件。

请查阅相关文档:

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