#7759 [DeepSeek] API service returned error: Insufficient balance.Please check account balance on provider platform. API: http

90.1**0 Posted at: 1 hour ago

[DeepSeek] API service returned error: Insufficient balance.
Please check account balance on provider platform. API: https://api.deepseek.com/v1/
:Traceback (most recent call last):
File "videotrans\translator\_openaicompat.py", line 77, in _item_task
File "openai\_utils\_utils.py", line 298, in wrapper
File "openai\resources\chat\completions\completions.py", line 1215, in create
File "openai\_base_client.py", line 1332, in post
File "openai\_base_client.py", line 1105, in request
openai.APIStatusError: Error code: 402 - {'error': {'message': 'Insufficient Balance (request_id: d90d5621-e493-4a57-a569-747ccc95d54d)', 'type': 'unknown_error', 'param': None, 'code': 'invalid_request_error'}}

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "videotrans\util\TestSrtTrans.py", line 19, in run
File "videotrans\translator\_runner.py", line 63, in run
File "videotrans\translator\_base.py", line 68, in run
File "videotrans\translator\_base.py", line 107, in _run_text
File "tenacity\__init__.py", line 338, in wrapped_f
File "tenacity\__init__.py", line 477, in call
File "tenacity\__init__.py", line 378, in iter
File "tenacity\__init__.py", line 400, in
File "concurrent\futures\_base.py", line 451, in result
File "concurrent\futures\_base.py", line 403, in __get_result
File "tenacity\__init__.py", line 480, in call
File "videotrans\translator\_openaicompat.py", line 85, in _item_task
videotrans.configure.excepts.StopTask: [DeepSeek] API service returned error: Insufficient balance.
Please check account balance on provider platform. API: https://api.deepseek.com/v1/

=
system:Windows-10-10.0.19045-SP0
version:v4.08
frozen:True
language:en
root_dir:C:/Users/doris/Desktop/Pyvideotrans

#1 DeepSeek reply at 1 hour ago

Your DeepSeek API account has no remaining balance.

The error code 402 - Insufficient Balance returned by https://api.deepseek.com/v1/ means the API key is valid but the account has run out of credits (or was never topped up).

Solution:

Log in to the DeepSeek platform at https://platform.deepseek.com/ and check your balance on the Usage/Billing page.
Top up your account (custom amounts as low as 1 CNY are allowed).
Verify the API key you pasted into Menu -> Translate Settings -> DeepSeek belongs to the same account you topped up.
Re-run the task.

If it still fails, delete tmp/translate_cache/ to clear cached results before retrying.

Alternative if you do not want to pay:

Switch the translation channel to Google(免费) (needs a VPN in mainland China) or Microsoft(免费).
Or use the fully offline M2M100(内置) local model (the model will be downloaded on first use to 软件目录/models/m2m100_12b).

Note: your software version is v4.08, which is quite old.

Upgrading to v4.14 is recommended, because in v4.13+ Google translation failure (e.g.

429) now automatically falls back to Microsoft translation.

#7759 [DeepSeek] API service returned error: Insufficient balance.Please check account balance on provider platform. API: http

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