#8328 'str' object has no attribute 'get':Traceback (most recent call last): File

This error means the OpenAI-compatible translation channel received a plain string instead of the expected JSON object, so .get() failed. In practice the API returned an error text / non-standard response rather than a valid chat completion.

Troubleshooting steps:

1. Check the channel settings (Menu -> Translation Settings -> OpenAI / OpenAI-compatible): verify the API Base URL (e.g. https://api.openai.com/v1), API Key, and model name are correct. A wrong URL or model usually makes the endpoint return an error string, which triggers exactly this error.
2. Verify the endpoint is truly OpenAI-compatible and supports /v1/chat/completions. Endpoints that only accept raw text or require different request formats will not work and must be placed in the dedicated compatible channel instead.
3. Confirm the account has balance/quota and the key has permission for the selected model; quota/permission errors are often returned as plain text.
4. Try a different model or switch to another provider (e.g. DeepSeek) to check whether the issue is provider-specific.
5. In Advanced Options -> Translation, set Batch size (lines) for AI translation to 1 and clear the translation cache (tmp/translate_cache/) before retrying.

If the above does not resolve it, the exact cause cannot be determined from this traceback alone. Please provide the last ~30 lines of the latest log file in the software's logs/ folder (this will show the raw response returned by the API).