#8632 The model download failed. Please click the button [Model Download URL] to manually download all files to:C:/Users/anton

2a00**df06 Posted at: 1 hour ago

The model download failed. Please click the button [Model Download URL] to manually download all files to:
C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028/models/models--Qwen--Qwen3-TTS-12Hz-0.6B-CustomVoice
:
{'text': 'Hello, my dear friend, I hope every day of yours is wonderful and joyful!', 'rate': '+0%', 'role': 'Ryan', 'filename': 'C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028/tmp/28080/listen_voice/1-en-1793286175.3535206.wav', 'tts_type': 1, 'language': 'en', 'volume': '+0%', 'pitch': '+0Hz'}
Traceback (most recent call last):
File "huggingface_hub\file_download.py", line 1696, in _get_metadata_or_catch_error

raise FileMetadataError(

huggingface_hub.errors.FileMetadataError: Distant resource does not seem to be on huggingface.co. It is possible that a configuration issue prevents you from downloading resources from https://huggingface.co. Please check your firewall and proxy settings and make sure your SSL certificates are updated.

The above exceptio
......
py", line 621, in result_iterator
File "concurrent\futures\_base.py", line 319, in _result_or_cancel
File "concurrent\futures\_base.py", line 458, in result
File "concurrent\futures\_base.py", line 403, in __get_result
File "concurrent\futures\thread.py", line 58, in run
File "huggingface_hub\_snapshot_download.py", line 435, in _inner_hf_hub_download

hf_hub_download(  # type: ignore

File "huggingface_hub\utils\_validators.py", line 88, in _inner_fn

return fn(*args, **kwargs)

File "huggingface_hub\file_download.py", line 976, in hf_hub_download

return _hf_hub_download_to_local_dir(

File "huggingface_hub\file_download.py", line 1342, in _hf_hub_download_to_local_dir

_raise_on_head_call_error(head_call_error, force_download, local_files_only)

File "huggingface_hub\file_download.py", line 1785, in _raise_on_head_call_error

raise LocalEntryNotFoundError(

huggingface_hub.errors.LocalEntryNotFoundError: An error happened while trying to locate the file on the Hub and we cannot find the requested files in the local cache. Please check your connection and try again or make sure your Internet connection is on.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "videotrans\util\ListenVoice.py", line 21, in run
File "videotrans\tts\__init__.py", line 132, in run
File "videotrans\tts\_base.py", line 78, in run
File "videotrans\tts\_qwenttslocal.py", line 57, in _download
File "videotrans\util\help_down.py", line 184, in check_and_down_hf
videotrans.configure.excepts.DownloadModelsError: The model download failed. Please click the button [Model Download URL] to manually download all files to:
C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028/models/models--Qwen--Qwen3-TTS-12Hz-0.6B-CustomVoice

=
system:Windows-10-10.0.26200-SP0
version:v4.17
frozen:True
language:en_US
root_dir:C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028

#1 DeepSeek reply at 1 hour ago

The model download failed because the software cannot connect to huggingface.co (a network/proxy/SSL problem). The traceback (Distant resource does not seem to be on huggingface.co / LocalEntryNotFoundError) is a Hugging Face connection failure, not a software bug. This is triggered when you click Listen on the Qwen3-TTS voice, because that voice requires the built-in model to be present first.

Solutions (in order of preference):

Manually download the model (most reliable).
- URL: https://huggingface.co/Qwen/Qwen3-TTS-12Hz-0.6B-CustomVoice/tree/main
- Click the download icon next to each file on that page and download all of them (including config.json, model.safetensors, tokenizer files, etc.).
- Put them directly into exactly this folder (create it if it does not exist):
  C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028/models/models--Qwen--Qwen3-TTS-12Hz-0.6B-CustomVoice
  Do not create an extra subfolder inside it.
- Before downloading, delete any partially downloaded files already in that folder. If the browser renamed duplicates like model(2).safetensors, rename them back to the original name (model.safetensors), otherwise the software cannot find them.
Fix the network route instead of downloading manually.
- If you use a proxy, fill it in the Proxy box in the alignment row of the main window in the format http://127.0.0.1:port, and make sure it is actually running.
- If you do not use a proxy but the download still fails, the default domestic mirror hf-mirror.com is being tried and failing. Create an empty file named huggingface.txt in the software root directory (C:/Users/anton/Downloads/win-pyvideotrans-v4.17-1028/) to force downloads from huggingface.co, then retry.
- Verify the firewall / SSL certificates allow access to https://huggingface.co.
Skip the model entirely.
If you only need English dubbing, use the Edge-TTS (Free) channel instead. It requires no model download and supports all built-in languages. Qwen3-TTS is also very slow when the flash-attn module is not installed.
If the model file already exists but an error still occurs, create an empty netoffline.txt in the software root directory to force offline model loading.

#8632 The model download failed. Please click the button [Model Download URL] to manually download all files to:C:/Users/anton

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